Privacy Policy

Introduction

Welcome to ckd44. This Privacy Policy explains how ckd44 ("we", "us", or "our") collects, processes, uses, and protects the personal information of users ("you" or "your") who access or use our online gaming platform at ckd44.org. We are committed to handling your data with transparency, care, and respect for your privacy rights.

This Policy applies to all services offered through ckd44, including but not limited to cricket betting, live casino, slots, crash games, and fish shooting games. By registering an account or continuing to use ckd44's services, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.

If you do not agree with the terms set out in this Privacy Policy, you must discontinue use of our platform immediately. We may update this Policy from time to time; any changes will be communicated through the platform or via email.

Information We Collect

ckd44 collects information in three primary ways: directly from you when you register and use our services, automatically as you navigate our platform, and from third-party partners involved in payment processing or identity verification.

Personal Information You Provide

• Full name, date of birth, and national identification details (for identity verification purposes).
• Email address, mobile phone number, and residential address as provided during account registration.
• Payment and transaction details including bKash wallet numbers, Nagad account references, Rocket mobile banking identifiers, and bank account details where applicable.
• Any communications you send to our customer support team, including queries, complaints, or feedback submitted via email or on-site channels.

Automatically Collected Technical Data

• IP address, browser type, operating system, and device identifiers to enable secure platform access.
• Session logs, login timestamps, page visit patterns, and clickstream data used for security monitoring and service improvement.
• Geolocation data at country and region level (e.g., Dhaka, Chittagong, Sylhet) to comply with applicable local regulations and ensure service availability.

Data from Third-Party Partners

• Identity verification data obtained from Know Your Customer (KYC) service providers to confirm the identity of registered players.
• Fraud detection signals and risk scores shared by payment processors to protect the platform and our player community.
• Promotional partner data where you have opted in to receive offers from specific affiliated channels, subject to your explicit consent.

How We Use Your Information

ckd44 uses the personal data we collect only for the purposes described below. We do not use your data for automated decision-making that produces significant legal effects without human oversight.

• Account creation, verification, and management, including age verification to enforce the 21+ requirement for all registered players.
• Processing deposits and withdrawals, including those made via bKash, Nagad, Rocket, Upay, and Bangladeshi bank transfers.
• Providing and personalizing our gaming services, including cricket betting, live casino, slots, and crash games, based on your usage preferences.
• Detecting, investigating, and preventing fraudulent transactions, money laundering, account abuse, and other prohibited activities.
• Sending you transactional notifications, account alerts, and — where you have opted in — promotional communications about bonuses, free spins, or seasonal offers.
• Complying with applicable legal obligations, regulatory requirements, and cooperating with authorized law enforcement bodies where required by law.

Sharing of Your Information

ckd44 does not sell, rent, or trade your personal information to any third party for commercial purposes. We only share your data in the limited, specific circumstances described below.

Service Providers and Processors

We engage trusted third-party service providers to operate specific aspects of our platform, including payment processors (bKash, Nagad, Rocket), KYC verification services, anti-fraud technology providers, and cloud hosting infrastructure. These partners are contractually bound to process your data only on our instructions and to maintain appropriate data security standards.

Legal and Regulatory Disclosure

We may disclose your personal information to governmental authorities, regulators, or law enforcement agencies when we are legally compelled to do so, or when disclosure is necessary to protect the rights, property, or safety of ckd44, our users, or the public. We will inform you of such disclosures wherever we are legally permitted to do so.

Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of our business assets, your personal data may be transferred as part of that transaction. We will notify you via a prominent notice on our platform prior to your data becoming subject to a different privacy policy as a result of any such change.

Cookies and Tracking Technologies

ckd44 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device that help us recognize you across sessions, maintain security, and understand how you use our services.

• Essential cookies: required for core platform functionality, secure authentication, and session management. These cannot be disabled without impairing your ability to use ckd44.
• Analytics cookies: help us measure platform performance, identify popular features, and improve the overall user experience on ckd44.
• Preference cookies: store your settings such as language preference and display options so you do not need to reconfigure them on every visit.

You can manage cookie settings through your browser preferences. Please note that disabling essential cookies may affect the functionality of certain features on ckd44. We do not use cookies to track your activity across unrelated third-party websites.

Data Retention

ckd44 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. Account data is typically retained for the duration of your account's active status and for a defined period thereafter as mandated by financial record-keeping requirements.

Transaction records and KYC documents may be retained for a longer period in compliance with anti-money laundering (AML) regulations and financial compliance obligations. When your data is no longer required, we will securely delete or anonymize it so that it can no longer be linked to you as an individual.

Data Security

ckd44 takes the security of your personal information seriously. We employ a combination of technical, administrative, and physical safeguards to protect your data against unauthorized access, disclosure, alteration, and destruction. Our platform uses SSL (Secure Sockets Layer) encryption for all data transmissions, and sensitive account information is stored in encrypted form on our servers.

Access to your personal data within ckd44 is restricted to staff members and authorized processors who have a legitimate need for it in connection with their duties. All personnel with access to personal data are trained in data protection principles and bound by confidentiality obligations. Despite these measures, no data transmission or storage system can be guaranteed to be 100% secure; we encourage you to use strong, unique passwords and to notify us promptly if you suspect any unauthorized access to your account.

Your Rights Regarding Your Data

ckd44 respects your rights over your personal data. Subject to applicable law and our legitimate operational requirements, you may exercise the following rights by contacting us at [email protected]:

• Right of Access: request a copy of the personal data we hold about you, along with information on how it is being processed.
• Right to Rectification: request correction of any inaccurate or incomplete personal data held about you.
• Right to Erasure: request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations.
• Right to Restrict Processing: request that we limit how we use your data in certain circumstances, such as while a dispute about its accuracy is being resolved.
• Right to Withdraw Consent: where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

We will respond to all legitimate data rights requests within a reasonable timeframe. We may need to verify your identity before processing a request to ensure we are releasing data only to the rightful account holder.

Third-Party Payment Services

ckd44 integrates with third-party payment service providers — including bKash, Nagad, Rocket, Upay, Visa, and Mastercard — to facilitate deposits and withdrawals for our players in Bangladesh. When you initiate a payment transaction, relevant financial data is transmitted to and processed by the applicable payment provider under their own privacy policies and terms of service.

ckd44 does not store your full payment card numbers or mobile banking PINs on our servers. We encourage you to review the privacy policies of all payment providers you use in connection with your ckd44 account to understand how they handle your financial data.

Children's Privacy

ckd44 is strictly an adult-only platform. Our services are not directed at, and must not be used by, any person under the age of 21. We do not knowingly collect personal data from individuals below the age of 21. If you are a parent or guardian and believe that your child has provided personal information to ckd44, please contact us immediately at [email protected] so that we can take appropriate steps to delete such data.

Age verification is a mandatory step in our registration process. We reserve the right to suspend or permanently close any account where we have reasonable grounds to believe the account holder does not meet the 21+ age requirement.

Changes to This Privacy Policy

ckd44 reserves the right to update or modify this Privacy Policy at any time. We will post the revised Policy on this page with an updated effective date. For significant changes that materially affect how we use your personal data, we will provide a more prominent notice, such as an in-platform notification or an email to your registered address.

Your continued use of ckd44 after the posting of any changes to this Privacy Policy constitutes your acceptance of those changes. If you do not agree to the revised Policy, you should stop using our services and may request account closure by contacting our support team.